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Based on 73 star reviews
Based on 77 reviews
Ratings include all 77 reviews. Reviews collected directly from clients are shown only with their permission.
I had an amazing experience with GRA and how easy they made my first time home buying purchase, especially my LO Tamar Burch who I would recommend to anyone who is in the market for a new home. She was exceptional in her communication and held my hand from start all the way to the close.
I will recommend this team, they are very professional.
As a Realtor, having a good lending partner is crucial. And when that lender is not only experienced and knowledgeable, but absolutely phenomenal at what she does, life becomes so much easier! Tamara Burch is THAT person! Tamara has helped my clients get whatever financial assistance was available for their particular situation. From first time buyers needing down payment assistance and/or helping them qualify for grants, to people needing to downsize and helping them to buy their new home before their old home sold, and every possible situation in between, Tamara has been there for me and my clients. She is not only patient and kind (and will answer ALL the questions), she is extremely experienced in real estate and will suggest solutions that my clients and I might never even have known existed. To say that I trust her judgement and know that she will always put the client first is an understatement. She and her staff work tirelessly, and are always friendly, understanding and thorough. In today's world, that kind of true grace is rare. I would highly recommend Tamara to anyone looking into a mortgage. She WILL find the perfect solution for you!
Very best to work with
Tamera is so knowledgeable about every aspect of lending
My lender, Tamara, is amazing. She made the lending process smooth and efficient, and she was always detailed and highly responsive throughout the whole process.
We had a very smooth experience, with great support
Attentive, Knowlegeable, Supporting
Tamara was absolutely phenomenal from beginning to end. This transaction was smooth the entire way through, and her professionalism, communication, patience, and knowledge truly stood out. She had us clear to close more than a week before closing, which gave everyone so much peace of mind. My client was a first-time homebuyer, and Tamara guided him through every step of the process with so much patience and care. She was always available, answered every question, and made sure he felt confident and informed the whole time. As the agent on the transaction, it was such a pleasure working with a lender who handled everything with such professionalism and dedication. I’m incredibly grateful for her hard work and would highly recommend her to anyone looking for an exceptional lender!
Response from Owner
You are the sweetest; thank you! Helping first-time buyers feel calm and confident is always the goal, and having a rockstar agent partner in Atlanta (she truly advocated for her clients and was on top of the transaction every step of the way) like you made that so much easier. Can’t wait to help your next wonderful client.
Tamara was absolutely amazing every step of the way!
The process was very smooth, and my questions and concerns were addressed in a timely manner.
They demonstrated extensive knowledge, patience, and genuine care for their clients.
Tamara and Halley are wonderful, made our journey of getting a home so easy!
Tamara was helpful during the entire process, and after it. I am glad I was able to have her in my corner.
Response from Owner
I really appreciate you taking the time to share this. It was an honor to be "in your corner", and I’m always here if you need guidance or support in the future.
We had an outstanding experience working with Tamara and her team. They were professional, responsive, and incredibly knowledgeable throughout the entire mortgage process. Everything was explained clearly, timelines were met, and communication was excellent from start to finish. I highly recommend them to anyone looking for a smooth and stress-free home financing experience.
Response from Owner
Thank you so much for your kind words Candy! We are utterly delighted to hear about your outstanding experience! Thank you for recognizing our team's professionalism and communication throughout your mortgage process.
The team I worked with was transparent with everything and overly helpful with the process.
Everyone was extremely helpful to me made it so easy for someone who is technically challenged
Tamra and her team were amazing to work with. They guided me through every step of the home buying process and made everything smooth and stress-free. I truly appreciated their professionalism, knowledge, and support.
Response from Owner
Thank you so much for the kind review Joel! I truly appreciate you trusting my team and me with your home buying journey. Buying a home is a big deal, so hearing that the process felt smooth and stress-free means everything to us. It was a pleasure working with you, and I’m so grateful to have been part of such an exciting milestone. Wishing you many happy memories in your new home and celebrating your first step to Generational Wealth. If you ever need anything in the future, I’m just a call away (even when it involves paperwork 😊).
The customer service I experienced with Tamara, Colin, and Halley at Guaranteed Rate Affinity exceeded my expectations throughout my home purchase. From the very beginning, the speed of approval was impressive, and the entire process moved efficiently without ever feeling rushed or confusing. The time from approval to closing was remarkably fast, which made a huge difference and reduced a lot of stress. What stood out most was the transparency and professionalism. Every step was clearly explained, communication was consistent, and I always knew exactly where things stood. There were no surprises—just a smooth, well-managed process handled by true professionals. I highly recommend Guaranteed Rate Affinity to anyone looking to purchase a home and wants a lender who is efficient, transparent, and dependable from start to finish.
Response from Owner
Thank you for taking the time to share such a thoughtful review. I truly appreciate your trust and kind words. Providing a fast, clear, and seamless lending experience is always the goal, and I am so glad to hear the process from approval to closing exceeded your expectations. Transparency, efficiency, and consistent communication are standards we take seriously, because no one enjoys surprises in mortgage lending. I am especially thankful to hear how much you valued the support from the entire team. Knowing that you felt well cared for by Colin and Halley means a great deal to me, as teamwork and client experience are at the heart of everything we do. Thank you again for choosing Guaranteed Rate Affinity. I am truly grateful to have been part of such an important milestone in your life. It was a pleasure working with you, and I hope your new home becomes the backdrop for many wonderful memories, milestones, and moments for years to come.
I had an amazing experience working with Tamara Burch at Guaranteed Rate Affinity and her team as a Realtor representing a buyer with their home purchase. Tamara and her team were knowledgeable, responsive, and genuinely committed to making the process smooth and stress-free for everyone involved. Communication was clear and timely every step of the way, and they consistently demonstrated professionalism, attention to detail, and a true dedication to their clients. It was a pleasure collaborating with such a reliable and supportive lending team. I would highly recommend Tamara Burch and her team to clients and fellow real estate professionals alike.
Response from Owner
Thank you so much for your kind words Keola Cooper! It was truly a pleasure working with you, and I appreciate the trust you placed in my team and me throughout the transaction. Collaboration and clear communication make all the difference, and I’m grateful to have worked with such a dedicated professional. I look forward to many more successful closings together!
Real professional and handles business in a timely manner. She gets an A+ in my books!!
Response from Owner
I truly appreciate your kind words. It’s always my goal to provide professional, timely service, and I’m thrilled to know your experience reflected that. Your A+ means the world to me; Ricky!
Excellent and extremely professional loan officer. She walked me through the process and even got me a lower rate than initially discussed. She is a blessing and great person!
Response from Owner
Your review put the biggest smile on my face! Getting you a smoother process and a lower rate felt like hitting the home-financing jackpot together. Thank you for being such a wonderful person to work with—you made my job easy!
I can't recommend Tamara enough! Super experienced in mortgage lending and banking, and it really shows. Big shoutout to Halley, Jeff too, amazing team. Want great rate & totally stress-free closing? Tamra's, your go-to person.
Response from Owner
Your words are absolutely incredible—thank you! Working alongside someone as dedicated and sharp as you elevates the entire experience. I’m grateful for your trust, your partnership, and your belief in the work I do. Here’s to many more flawless, clear-to-close victories together!
"Can we say AMAZING!" Tamara offers an unmatched, well knowledgeable, tailored experience! I have worked with many lenders throughout my career, but I have never experienced someone with such passion for the business! I am so impressed! I admire your expertise! Thank you for all you do!!! "Mrs Guaranteed Clear To Close"
Response from Owner
WOW—thank you for this phenomenal review! Coming from a professional of your caliber, it means the world. I’m honored to support you and your clients, and I’ll proudly carry the title “Mrs. Guaranteed Clear to Close!” Thank you for trusting me and celebrating the passion I bring to this career path!
I can’t say enough great things about Tamara Burch of Guaranteed Rate Affinity! From start to finish, Tamara was absolutely outstanding—professional, responsive, and genuinely cared about making the process as smooth as possible. She took the time to explain every step, answered all my questions promptly, and went above and beyond to ensure I got the best possible terms. Her attention to detail and dedication made what could have been a stressful experience feel seamless and even enjoyable. I’m so grateful for her expertise and highly recommend her to anyone looking for a lender who truly has your best interests at heart!
Response from Owner
Thank you so much for your kind words and for taking the time to share your experience! It was truly a pleasure working with you. I’m so happy to hear the process felt smooth and enjoyable—that means a lot. Wishing you both many happy years ahead in your new home, and please don’t hesitate to reach out if I can ever help you or your friends and family in the future! (love that building generational wealth)
Tamara and Halley are very helpful
Tamara is amazing!!!
Response from Owner
Thank you for the 5 stars! Wishing you many happy memories in your new home.
Amazing!!!! Made the process super easy! Extremely communicative!
Response from Owner
Thank you for taking the time to share! Thrilled we made your process super easy and communicated well throughout. We are wishing you many happy years in your new home :)
Tamara just granted us a CLEAR TO CLOSE on one of the hardest files that might have ever been. I’m so grateful for her experience and expertise. This wouldn’t have happened without her.
Response from Owner
Another clear to close for you! Grateful for your trust with your clients and here is to an amazing year for you! What a fabulous agent you are :) Kelli truly cares about her clients!
Very helpful and kept us in the loop through the entire process. Communication is key for us and those lines were always open.
Tamara Burch and her whole team were absolutely amazing! As a first time home buyer, the experience as a whole seemed daunting but Tamara made it a point to be there to answer questions through phone calls, emails or texts. Furthermore, she was able to pre-approve quickly and close in a month! She and her team worked fast! If you are looking for a fantastic lender, I 100% recommend Tamara at Guaranteed Rate Affinity!
Response from Owner
Allison, thank you for your kind words and thoughtful feedback. It was truly a pleasure to assist you, and I'm grateful for the opportunity to be part of your homeownership journey. Wishing you all the best in this exciting new chapter!
The best experience with the most challenging situation!
Very professional and not pushy.
Outstanding job staying in communication with us. Excellent assistance every step of what can seem an extensive and complicated journey. I highly grade and recommend the team.
Response from Owner
Your positive feedback is greatly appreciated! We are thrilled to hear about your outstanding experience with us. Thank you for the recommendation! We hope you have many happy years in your new home :)
This team of individuals are top notch! The hardest working most committed team EVER! There is no guess work with them because ever step of the way is explained with great detail leaving nothing to question. Pleasant and friendly at all times no matter the challenge! Tamara herself sounds like SUNSHINE on every call (even in the mist of what I thought was a storm)! Halley is a quiet storm that keeps total order and provides immediate feedback! The portal..... let's just say it was detailed and direct in letting me know what I needed to do at all times!!! Super happy with the outcome! A mortgage made in heaven!
Response from Owner
Thank you so much for your kind words and amazing feedback! We're beyond thrilled to hear that our team made such a positive impact throughout your mortgage journey. Especially happy to know they could bring clarity, calm, and order to the process — even during the “stormy” moments! Your trust means the world to us, and we’re so glad our detailed approach and helpful portal made everything easier for you. Here’s to many happy new beginnings with your mortgage made in heaven! We are so happy that your dream home is a reality!!
Easy process.
Tamara Burch and the whole team at Guaranteed Rate Affinity made the loan process a breeze. Thanks for the timely and efficient process. You're my first call for future needs. Thanks
Response from Owner
Thank you so much for your kind words! It was an absolute pleasure helping you through the loan process. Our goal is always to make things as smooth and efficient as possible, so I’m thrilled to hear it felt like a breeze! I truly appreciate your trust and can’t wait to be your first call for any future needs. Here’s to many happy moments in your new home! 🏡✨
Very responsive, competitive, and closed in a timely manner
The service was excellent and the staff were very helpful and patient. They guided me throughout the entire process.
Had done our original house loan
Because they help me a lot with all the papers.
Because Tamara Burch went the mile & more for my husband & I. She was Great!
They were amazing and easy to work with. I love the team
They are fast
Everything went very smoothly.
My loan officer Tamara Burch was excellent. The entire process was quick, efficient, and easy.
Made the process easy
Fast response
Tamara's customer service and professionalism was absolutely awesome.