Ratings include all 34 reviews. Reviews collected directly from clients are shown only with their permission.
We are so truly grateful to you, Laura, for all your hard work, help, and guidance every step of the way. You were such an important source of support on this long journey; without your advice, we never could have become first-time homebuyers. You, Rogelio, and Sam make such a wonderful team, and we recommend you with our eyes closed. We did it! I won't hesitate to reach out to you whenever we need advice or support in the future. Thank you from the bottom of our hearts! 🙏🗝️👏🏻
Response from Owner
Yohanna, it was a pleasure partnering with you and Miguel on your home financing journey. I'm glad we were able to answer all your questions throughout this complicated process of First-Time Home Ownership. If you ever need anything down the road, please don't hesitate to reach out.
Laura was phenomenal! Great attention to detail and always available to answer any questions. Was very supportive and determined to get me to the finish line.
Response from Owner
Jerrica, guiding you to the finish line was an absolute pleasure. I always want to make sure every detail is handled smoothly, and you feel supported every step of the way. It was wonderful working with you, and I hope you enjoy this exciting new chapter in home ownership. Remember, I want to see those Christmas trees in the windows!
Laura was very knowledgeable and responsive. She helped us at all hours, 7 days a week to get offers in during a very competitive season. She also helped us to navigate the challenging and detailed city program we were working with, always quickly working to get updated documents and information to our city program contact and making sure we were in compliance with the complex regulations.
SSergey K.
We are so grateful for Laura's help with our home buying process. We had a second loan through a city program, and Laura was extremely dedicated and detail oriented throughout the whole approval process to make sure we received the city funds and followed all the program's requirements. Her knowledge about the program and home loans was critical in helping us to make important decisions and move quickly in the competitive market. She was extremely responsive and it gave us great comfort to know she was always a phone call away during a very significant life change. We would absolutely recommend Laura and Guaranteed Rate to everyone!
JJordan A.
Laura Lockerbie was absolutely amazing. She was kind, calm, and clear on what steps we had to take to get approved. She took the time to know myself and my partner, making the whole process more personal. It was clear that she had our best interest in mind. There was never a conversation where she wasn’t upbeat and positive. Thank you!
MMartin G.
We had an amazing lender in Laura Lockerbie working with us. This is our first home and Laura guided us throughout this daunting process. We truly can’t state enough how important this relationship has been. It’s not just Laura’s extensive knowledge and expertise but more importantly her approach put us at such ease when we were quite nervous as first time buyers.
Laura was always keeping us up on the rates, our options on a daily basis and all the pertinent information we needed so we felt everything was covered, and it was. Laura gave us a list of what we needed to do and we did it. We put our trust in her and she delivered beyond what we could possibly have imagined.
We understand this is a business but for us the relationship we developed over this time means a lot to us. Laura would tell us, I’m here for you guys, we got this’ and she was there every step of the way…and here we are, in our new home.
DDavid G.
Excellent, personal and extremely helpful service.
CCarol H.
Up Front
Honest
Streamlined Service
Great overall experience
Laura Lockerbie is amazing
JJacob A.
Because she handled our loan with expert care
HHans A.
Excellent service and a delight to work with!
Response from Owner
Carol, it was truly a pleasure helping you navigate the mortgage process that you haven't had to do in a long time. I am especially blessed when a family member refers their relatives as that shows I'm a trusted partner. I hope life is treating you well and I will reach out soon to check in.
Laura Lockerbie is a 5 star mortgage broker I am also a realtor and I’ve worked with her for many years, She just helped us through another seamless transaction as always. To purchase our first home! She saved us a ton of money and answered every question and phone call every time!
Laura has been such an amazing person to work with. She was impressively thorough with the entire process and made things just that much more easier! I’m so grateful she was referrred to me by a friend. Everything he said about her was spot on and I will definitely refer her to my friends and keep the train running.
DDaniel C.
Excellent service, available anytime, Excellent communication,,explained everything, solved all problems in a timely manner, gave Excellent advice, available by text or phone at any day or time!! Walked me through all problems and processes, gave tech advice for signing documents, kind and friendly
BBeth B.
Everyone in their office was highly responsive, knowledgeable and kept us informed every single step along the way. One of the best companies with whom we have worked.
GGregory L.
Attention to detail, and answers questions promptly
AAaron P.
Laura Lockerbie and her team helped me get a loan and close in 21 days. They had also helped me during the process of looking for properties over the last two years.
SShireen E.
Laura Lockerbie is great to work with. She's very attentive and professional. She helped us with the initial purchase of our home and the refi. I'd recommend her to anyone.
JJohn H.
They walked me thru every step of the process and kept me informed as to what the status was.
WWolfgang S.
Laura’s very professional and she’s been great with her knowledge and expertise with our loan. She kept us updated with the whole progress. Her service was outstanding
AAizza Y.
Laura was super helpful and was very on top of everything. She was proactive and kept in regular contact with us throughout the entire process.
AAlex K.
Great loan servicing by our representative Laura Lockerbie.
CCatherine T.
Laura provided excellent and expert service. She was always when we needed her.
GGeorge S.
Because I have done business with them before I am a repeat customer
CColleen P.
They were friendly and very attentive throughout the whole process.