Cross country Bill and his team was side by side with my self and the realtor, they didn't knew echother and became a great team for me. They wheere clear and open throughout the process and its just like the tiktok meme when they made fun of the underwriters as if they were making the life imposible hahaha its true but with a reason, and we made out great at the end. I have my firts home ever in life halfway my life and thank you
Response from Owner
Jely, it is truly wonderful helping you secure your very first home. I loved collaborating with your realtor to make everything smooth, and those laughs about the underwriting side made the journey even more memorable. Wishing you so much happiness in your new place!
I was in a pinch with divorce and having trouble finding banks to help buying out my ex husband. I was recommended this company. I spoke with Bill and explained my situation, him and his team went above and beyond my expectations. I love how they explain every step you're about to take. This was my first time getting myself into a mortgage on my home. Thanks to him and his team i got to keep my home with my kids. I definitely recommend this company and speak to Bill.
Bill was amazing throughout our entire home buying journey! He’s incredibly friendly, approachable, and truly great to work with. He managed to get us an excellent rate, and we couldn't be happier with the experience. We highly recommend him and definitely look forward to working with him again!
Response from Owner
Hi Kundan
Thank you so much for your kind words!!! That means a lot to me. Congratulations on your new home!! We are so happy for you guys!!! 🎉🎊🏡
I cannot recommend my Bill enough! From the very beginning, he made the entire process feel smooth, stress-free, and manageable. He was incredibly knowledgeable, patient, responsive, and always took the time to answer every question I had. I truly felt like he had my best interest in mind every step of the way. Buying a home can feel overwhelming, but he made everything so much easier with his professionalism, communication, and attention to detail. I’m beyond grateful for all of his hard work and dedication, and I would absolutely recommend him to anyone looking for a trustworthy and supportive mortgage professional!
Response from Owner
Thank you so much for taking the time to write this Julissa and congratulations on your new home!!! 🎊🎉🏡
Bill has been amazing to work with! This was our first ever home purchase, and it was a rehab loan so we were kind of nervous, but Bill handled everything seamlessly, and was very communicative throughout the entire process. Highly recommend!
Bill was so helpful throughout my entire home buying process. He always made himself available for all my questions. I highly recommend Bill for all your mortgage needs!
Bill did an excellent job throughout our entire mortgage process. He was knowledgeable, responsive, and made everything feel straightforward from start to finish. He kept us informed every step of the way and was always available to answer questions, which really helped reduce the stress of the process. Thanks to his hard work, everything moved smoothly and we were able to close without any issues. Highly recommend Bill if you’re looking for someone reliable and professional to handle your mortgage!
Bill was absolutely amazing throughout my refinance process. He also handled my original home loan just 7 months ago, so when it came time to refinance for a lower APR, I knew I was in good hands. He is extremely knowledgeable, professional, and very thorough when explaining every step of the process. No matter how many questions I had, Bill always took the time to make sure I fully understood everything and felt comfortable with each decision.
What really stood out was how responsive and patient he was from start to finish. Refinancing can feel overwhelming, but Bill made the entire experience smooth and stress-free. I truly appreciate his honesty, expertise, and dedication to helping me secure a better rate for my home. I highly recommend Bill to anyone!
Bill and his team were so helpful throughout my process. As a first time home buyer I was vulnerable and not sure how everything worked and they held my hand ever step of the way. Thank you Bill!!!
Response from Owner
Thank you so much for your kind words and congratulations Meredith!!
Working with Bill to secure my mortgage was an excellent experience from start to finish. Every step of the process was explained clearly, which made what could have been a stressful experience feel smooth and manageable. He was always available to answer all of my questions, and as a first time home buyer, I had many. Even my realtor had nothing but good things to say about working with Bill. I truly trust his expertise and would highly recommend their services to anyone looking for a reliable, honest, and dedicated mortgage broker.
Response from Owner
Thank you so much for Abby and congratulations on your new home!!! 🎊🎉🏡
Bill and his team are top notch! They helped me close a difficult 203K loan on my house. It felt like there were so many challenges because no realtors were involved but Bill and his team worked to smooth things out and close the loan. He also was able to get my rate lower mid process without me even asking. Can't go wrong with Bill and the team.
Response from Owner
Thank you so much for the kind words Dean and congratulations on your new home!!! 🎊🎉🏡
Bill has been a very helpful Loan Officer! I've worked with him for over a year to purchase my first home and refinance when the interest rates improved.
The entire loan process went smoothly thanks to Bill Rich and Cross Country Mortgage. Bill has helped us with two home purchases and we highly recommend him to anyone seeking a mortgage. He is simply the best in the business!
Response from Owner
Thank you so much for your kind words Marc! Congratulations on your new home!!! Wishing you and Ellen many happy years in your home.
I worked with Bill for over 10 years. He is one of my go to lenders that I refer my clients to and also the lender that I use for my personal real estate transactions. He is communicative and very knowlegable in the lending process.
Bill was great to work with. I never knew about the VA construction loan prior to Bill. In our highly competitive local market, having the flexibility to buy a home that needed plenty of work was critical to us securing a new home. Thanks, Bill!
We had a truly great experience with our mortgage lender. Rob was incredibly patient, knowledgeable, and always took the time to answer every question we had—no matter how small. The process can feel overwhelming, but they explained everything clearly and made us feel confident at each step.Highly recommend to anyone looking for a trustworthy and responsive mortgage lender.
It was amazing to have Bill guide us throughout this process. He gave clear step-by-step instruction and kept us in the loop the entire time. It's the second time I've used Cross Country and they are top notch! No complaints at all!
Thank you Bill!
Bill was professional, well informed, and focused on the client. I had called bill late in the evening due to a mishap with a notary and he was on it. His reaction and response put a huge spot light on that professionalism, showed me he was dedicated to the client, taught me what I didn’t know before. These things matter a lot to me and many others. I look forward to the continued relation with Bill 💪
Bill was outstanding. His professional skill helped us get through a complicated purchase and his team at Cross Country handled every step. The upload process was easy, he was always personally available for help, the closing was a breeze. He was honest, competent, responsive and caring. I wouldn’t look anywhere else.
Bill is an outstanding loan officer who does his job very professionally. Bill is reliable and responsible. He answered every single question I had regarding my loan and always demonstrated honesty and professionalism. I could have not asked for a better loan officer. Thank you Bill for your commitment and professionalism!! I appreciate you!
Response from Owner
Thank you for taking the time to write your review for me Leslie!
Bill Is incredibly helpful on my first home purchases! If I didn’t know something during my process of my home purchase, he was the guy to talk to & guide. I am happy!
Response from Owner
Thank you so much for your awesome review Bob!!! Congratulations on your new home!!
Bill is a full service mortgage broker and can come up with solutions for your needs. He knows all the current options available to meet your mortgage needs for any scenario. He was very easy to work with.
He also helped me get a better realtor to match my needs. Going forward I would use Bills services again and the realtor he recommended.
I highly recommend Bill, he is tops at mortgage brokering.
Bill was great and very informative. As a new home owner, I had a lot to learn and their first time home buyer program helped me get a better understanding of all the mortgage lingo as well!
Response from Owner
Thank you so much Hailey! I'm happy my me and my team were able to help you. Congratulations on your new home!!! 🎊🏡🎉
Bill is a great loan originator to work with. He is great with communication and explains everything very well as you go through the initial mortgage lending process, so there is no uncertainty/confusion. I would highly recommend working with him!
Response from Owner
Thanks for the kind words Edmond and congratulations on your new home!!! 🎊🏡🎉
Just wanted to share how awesome our experience was with Bill Rich. He really went above and beyond – it was such a smooth and easy process. Seriously, couldn't have asked for a better team to help us out. Big thanks!
Response from Owner
Thank you Johnathan!!! I am always happy to work with repeat customers like yourself. Congratulations on your new home!!!!
Awesome service and always available for questions. Made it crystal clear what forms needed to be filled out, by when, and provided context for any questions I had.
Was a pleasure working with Bill Rich, very professional and kept me apprised every step of the way on the purchase of my first home, would absolutely recommend 👍🏽
Response from Owner
Thank you for kind words Chris and congratulations on your new home!!!
Bill does a great job at keeping you informed on what needs to be done as well as what can be done so that you can get the most out of your loan and your home buying adventure. I would highly recommend him.
Response from Owner
Thank you Brian and congratulations on your new home!! Good luck with the renovations.
We have worked with Bill on three different occasions over the years. Each time, Bill was great! Explained everything very well, provided great insight and an explanation of each step in the process. Bill was always available to answer any questions we had. We would highly recommend Bill and will use his services for any future needs.
Bill recently helped me in purchasing my first home. He was very patient with me as I had a ton of questions about the mortgage. He always responded quickly and had my best interest in mind while helping me get a mortgage.
Response from Owner
Thank you for your kind review and congratulations on your new home!! 🎊🎉🏡
Working with Bill was an outstanding experience from start to finish! He was knowledgeable, responsive, and incredibly patient throughout the entire loan process. Bill kept me informed every step of the way and made sure I fully understood each part of the process. His professionalism and dedication gave me confidence and peace of mind, especially as a first time buyer. I couldn’t have asked for a better loan officer highly recommended!
Response from Owner
Thank you so much for your kind words Mecca!! Congratulations on your new home!!! 🎊🏡🎉
Bill was fantastic to work with on my recent refinance. He made the process smooth, kept me informed every step of the way, and helped me lock in a great rate. Super knowledgeable, responsive, and easy to trust—I’d absolutely recommend him to anyone looking to refinance or get a new mortgage.
