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Today · 9 AM – 5 PM
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Based on 149 star reviews
Based on 160 reviews
Ratings include all 160 reviews. Reviews collected directly from clients are shown only with their permission.

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Loved working with Kia. She was knowledgeable, friendly and responsive.

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Kia was amazing throughout
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Kia and her team were absolutely fantastic
Customer service provided.
Excellent customer service! Very quick turnaround time!
I feel taken care of and the process was explained well to me. I also felt supported and they listened to my concerns

Working with Kia was an absolute pleasure from start to finish. She is professional, knowledgeable, responsive, and truly exceptional at what she does. As someone who is very detail-oriented, I appreciated how diligent and organized Kia was throughout the entire process. She took the time to understand my goals and structured a loan that worked well for my specific needs, always explaining things clearly and making sure I felt informed every step of the way. What impressed me most was her responsiveness. Whenever I had a question, she was quick to respond and always made me feel like a valued client. Her communication was excellent, and she consistently stayed on top of every detail, giving me complete confidence that everything was moving forward as planned. Thanks to Kia’s expertise and efficiency, we were able to close quickly and seamlessly. The entire experience felt smooth, organized, and stress-free because of her professionalism and dedication. If you are looking for a lender who is knowledgeable, trustworthy, attentive, and genuinely committed to providing outstanding service, I cannot recommend Kia highly enough. She made what is often considered a complicated process feel remarkably easy, and I am incredibly grateful for her guidance and support. Thank you, Kia, for helping make my dream of homeownership a reality! 🏡✨❤️
Working with Kia was an absolute pleasure from start to finish. She is professional, knowledgeable, responsive, and truly exceptional at what she does. As someone who is very detail-oriented, I appreciated how diligent and organized Kia was throughout the entire process. She took the time to understand my goals and structured a loan that worked well for my specific needs, always explaining things clearly and making sure I felt informed every step of the way. What impressed me most was her responsiveness. Whenever I had a question, she was quick to respond and always made me feel like a valued client. Her communication was excellent, and she consistently stayed on top of every detail, giving me complete confidence that everything was moving forward as planned. Thanks to Kia’s expertise and efficiency, we were able to close quickly and seamlessly. The entire experience felt smooth, organized, and stress-free because of her professionalism and dedication. If you are looking for a lender who is knowledgeable, trustworthy, attentive, and genuinely committed to providing outstanding service, I cannot recommend Kia highly enough. She made what is often considered a complicated process feel remarkably easy, and I am incredibly grateful for her guidance and support. Thank you, Kia, for helping make my dream of homeownership a reality!

Thanks Kia!! Seamless process and always available and great to work with

Kia was excellent throughout the entire application, underwriting, and closing process. She was incredibly professional, kind, knowledgeable, and easy to work with. From day one, I knew my wife and I were in great hands. Kia and her team went above and beyond for us every step of the way, from our initial application through closing. Her expertise and guidance helped us close on time, and the entire process felt smooth and stress-free along the way. My wife and I could not be happier with how everything turned out, and we will absolutely be recommending Kia to anyone looking for a lender. Thank you so much, Kia!

Always puts the client first and finds solutions that actually fit their goals.
Easy to work with. Streamlined process. This was my 2nd time to use Rate
Good interest rate and the service was excellent
Kia and Chris have done an amazing job during the whole refinance! 10+ stars!
Professional and kind service.
How fast and helpful the team was to answer and clarify all my questions.
great terms

Kia at RATE was absolutely fantastic. I needed to get approved for a home loan in under 10 days and she delivered above and beyond. She communicated every step and gave me updates throughout the process. I never once had to follow up with her on next steps or if she needed anything from me. She made this stressful process the easiest process. She also got me conditionally approved in under 48 hours. I’ve already been telling anyone that’s looking to go talk to her! You’ll be happy you did!

Great communication and always goes the extra mile to make sure clients feel confident.

Excellent costumer service, attentive and made our refinancing easy!
Kia was super friendly and professional. She talked to me like an old friend. She made the process simple and easy for me to understand. When I had questions she was quick to respond and very thorough. Super happy with my experience! Glad I got Kia on the phone when I decided to do a refi!!

Kia was super friendly and knowledgeable. She made our refi easy and we quick!

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Kia Gostovic
Kia and her team were knowledgeable, responsive, and efficient
Professionalism, responsiveness, helpfulness
Kia Gostovic is Excellent !
Kia was AMAZING! She was very attentive and reassuring every step of the way. She also explained things in a way that was easy to comprehend and very sweet.
Overall service, process, rate and terms.
First-time home buyer! Fantastic experience from start to finish! As a first-time homebuyer. Thanks to their professional and dedication. They made the mortgage process smooth and stress-free. I felt supported and confident every step of the way. Highly recommend this mortgage company to anyone purchasing a home. Thank you Kia Gostovic

Kia and her team at Rate handled my first mortgage with flying colors! It was a great experience and I couldn’t recommend them more!

Kia was wonderful, she answered all of my questions each step of the way to ensure I understood all parts of the process. Her and her team worked with me, my timeline, my anxieties and made sure I felt I could reach out. Happy to start the new year with a new loan and feeling good about my decision.

Kia, I just want to sincerely thank you and your entire team at rate.com for the outstanding job you did in getting our loan processed. Your professionalism, responsiveness, and patience—especially while navigating the seller’s delays—did not go unnoticed and were truly appreciated. You made a complicated process feel manageable, and we’re very grateful for all the effort your team put in on our behalf. Wishing you and your respective families a happy, healthy holiday

Kia Gostovic was very helpful throughout the process. Answered all my questions and made sure I had what I needed every step of the way.
Kia and her team did an amazing job of getting my family in our forever home. They were attentive, responsive, and very knowledgeable throughout the entire process. I will absolutely use their services in the future!

Kia Gostovic was our mortgage specialist and she made the entire process so simple. Highly recommend using her for your next mortgage or refinance!
Smooth and easy process. Works well for my busy schedule.
Great customer service! Kept us informed every step of the way!
Easy to work with. Very communicative.
The entire team was great to work with, very few delays and they were very responsive. Kia from the first day she took my call all the way to closing was excellent.
Kia and her team were extremely helpful. They walked me through every step of my purchase and didn't leave me out in the cold wondering what was next
Exceptional service and communication
Process was smooth and seamless!

This team was absolutely amazing to work with. Kia responded extremely fast and got the process started

My loan officer Kia was absolutely amazing. The entire team went beyond my expectations, and I was able to close on new construction under 30 days.
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