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Troy Williamson

Troy Williamson

Producing Sales Manager · NMLS# 117934

Wilmington, NC5.0(140 reviews)

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Troy Williamson at Certainty Home Lending (NMLS #117934)

Today · 9 AM – 5 PM

5129 Oleander DrSuite 201Wilmington, NC 28403
Rating5.0140 reviews
Satisfied100%153 reviews

Ratings include all 153 reviews. Reviews collected directly from clients are shown only with their permission.

A s first time homebuyers, my fiancé and I had no idea how this process would go. Our realtor recommended working with Troy at Certainty Home Lending, and it was by far what made this entire process so smooth from start to finish. Troy and his team were always available to discuss and explain any questions we had. The portal online made it super easy to submit documents needed for underwriting, and we never had any hiccups. I’ve heard from others how stressful home buying can be, and with Troy, we felt extremely comfortable and supported. They also had a concierge service to help with setting up utilities and such for an easy transition. This is an unprompted review, solely due to the excellent service we received. I highly recommend working with this team!

Response from Lender

Thank you so much for your kind words and for taking the time to leave us such an amazing review! It was an honor to assist you with the purchase of your new home and we wish you many amazing memories! Thank you so much for allowing us to be a part of your journey!

danieladecerqueiraView on Zillow

As first time homebuyers, my fiancé and I had no idea how this process would go. Our realtor recommended working with Troy at Certainty Home Lending, and it was by far what made this entire process so smooth from start to finish. Troy and his team were always available to discuss and explain any questions we had. The portal online made it super easy to submit documents needed for underwriting, and we never had any hiccups. I’ve heard from others how stressful home buying can be, and with Troy, we felt extremely comfortable and supported. They also had a concierge service to help with setting up utilities and such for an easy transition. This is an unprompted review, solely due to the excellent service we received. I highly recommend working with this team!

Response from Owner

Thank you so much Daniela! It was an absolute pleasure working with you and Clint on the the purchase of your new home and we truly appreciate the opportunity to do so!

Daniela C.View on Google

Troy helped us get a home loan once we moved from NC to Florida. I appreciate all the help and guidance he gave us through the whole ordeal. Call Troy for your Home Loans!

Response from Owner

Thank you so much Mike! it was a pleasure working with you and we truly appreciate the opportunity to do so!

We have worked with Troy on several occasions. He has always been very courteous and has taken care of our financial needs. He has worked with us to get the best terms and optimum interest rate. He has always explained the terms of the contract and what our options are. We have highly recommended him to our neighbors and friends.

Francis B.

Troy and the team were great! We will definetely use them again!

Patrick S.

Troy was a life safer in our deal. We had to switch lenders last minute, and he was still able to get us to our original closing date with no problems. His communication and professionalism is outstanding. I can’t wait to work with him again. 

Fletcher S.

Troy and his team were amazing. The attention to detail and meticulous explaining the process made this purchase way less stressful. Thank you!

Matthew T.

Amazing experience from start to finish!! Couldn’t have asked for anything better! Thank you for make the purchase of our new home so simple!

Casey Y.

Troy and the team made this process very easy for us, with timely responses to our questions, clear explanations at each step, and the online docusign process saved a lot of time and effort.

Brian S.

Awesome job from these folks. Very prompt on their communication. 

Payton P.

This is our second mortgage with Troy Williamson and his team, the first was a re-finance and now the purchase of a new home. Troy and his team work tirelessly to ensure that they get you the best rate and terms possible. They are all easy to work with, dedicated and keep their word. Even more impressive is Troy will call you back even on the weekends!!! One of the most wonderful things about Troy and his team is they don't confuse you with a bunch of finance lingo either, they take the time to sit down with you and explain things in easy to understand terminology as well as answer all of your questions. Your dreams are theirs too, and they want to make sure that your dreams can come true. You can't ask for a better partner nor will you find a better partner out there for your mortgage!

Michael B.

Cornerstone and Troy and his team were amazing to work with! We had a wonderful experience throughout our loan and home buying process! High recommend to anyone looking to buy a home!

Angel A.

Troy was great to work with! We were purchasing out of state and he kept us informed throughout the entire process. Best purchase experience I have had. Thanks to him and his team!

Heather C.

Great counsel. Explicit instruction. Consistent communication and thorough explanations of the required documentation and deliverables to meet the closing date.

Russell H.

Troy Williamson of Cornerstone Home Lending, worked with us in purchasing a home here in NC. We cannot thank him enough for answering all of our questions and providing us with information needed as we were purchasing here from out of state. Troy and all of the staff at Cornerstone helped us feel less stressed during the whole process. We were informed of all details and everything was completed in a timely manner.

Pamela S.

I would HIGHLY recommend Troy Williamson! He went way above and beyond to help my daughter and her boyfriend secure a mortgage. He was extremely knowledgeable, patient, and answered all of our questions quickly. He has the personal touch that they needed for being first time home buyers. Just can't say enough fabulous things about Troy. Just FANTASTIC!

Shelly S.

Great service! Make the process simple and easy! Would use again.

Eric H.

I’d like to start by saying Troy and his team saved my day. I’m in all the way in Northern Mississippi but that didn’t slow them down at all. 5 Star service and communication start to finish. This team made my buying experience super easy and enjoyable. To any Veterans out there looking for a lender skip the BS and give these folks a call. Highly recommended. Thanks Troy.

Anthony R.

Troy and the team made the entire process seamless and easy. They were all very quick to communicate and answer any questions. Great experience overall!! I would highly recommend working with Troy and team on your mortgage needs.

Kelli S.

Superior Service again!! Cornerstone is our go to organization. Everyone is knowledgeable, professional and friendly. We will utilize their services again

John P.

Troy and his team are wonderful and a blessing to work with! I have been a licensed REALTOR and Title Agent for almost 2 decades and they make my job so much easier! ***** Five Stars*****

Kelley D.

Troy's Team at Cornerstone are a primetime example of how a lending company should work. A very well coordinated, organized, and responsive team. Made the process of buying my new home a trouble-free, convenient, and enjoyable experience. I would recommend them over anybody here in the Wilmington area. Take it from me, a highly satisfied customer. 5 STAR.

Warren R.

This is the second time we have used Troy for a refinance. He and his team at Cornerstone are the epitome of professional, responsive and organized. Each question/concern we had was answered quickly and the entire process could not have been any easier. We've referred family and friends to Troy and will continue to do so.

Susan R.

I don’t see how one could find a better mortgage professional than Troy. He and his team are top notch and the best. The question is why do I say this? Because I spent a year and a half trying to get a “jumbo-jumbo” mortgage done with First Citizens and Wells Fargo but they couldn’t get it done. Our property was very unique with not that many comps, but Troy not only got it done, but also got it done quickly enough that we also got the interest rate we needed. When questions came up Troy and his team responded very quickly. It was outstanding production and service every step of the way.

Jeff C.

Troy and his team are all extremely responsive, helpful and always available to answer questions and concerns. i will definitely recommend them to anyone in the market for a home and mortgage!!

Lisa P.

I must say it was a pleasure working with all who were involved in helping me with squiring a loan on my new house. Everyone was very polite and concerned about how I was doing with the process. Mr. Phillips was very helpful and was always letting me know how everything was going. The whole process of buying a home was hassle free and easy. Thank you

Penny M.

Troy is by far the best loan officer I have ever worked with. His communication and knowledge on the loan process is second to none. I wish all areas of buying a home had someone of Troy's caliber.

joey H.

Everyone was so great! Super friendly, professional, and very fast getting everything finished! The team was also amazing at communicating every step of the way and offering assistance if I had any questions. Would definitely recommend to anyone!

Shannon A.

Troy Williamson at Cornerstone is the guy you want for mortgage lending! Attentive, responsive and so thorough…this is the 3rd house I have worked with Troy on and he is top notch!!!

Jennifer E.

Cornerstone Home Lending, INC is the perfect solution for anyone looking to finance a home for the first time. I really appreciated the time an effort that went into making sure I completed the process smoothly and completely. I'd highly recommend them to anyone.

Lamar N.

Troy, with Cornerstone, came out of the box with a top shelf deal. I originally had a pre-approval from Rocket, and knew I needed to shop it, and it wasn't even close. I will definitely use Cornerstone again. Everyone there was not only helpful, but willing to go the extra mile. I cannot recommend them enough.

Hubert D.

Troy and his team were nothing short of amazing. After dealing with another lender who was not as informative or responsive as I would have liked, Troy worked quickly and diligently to answer all of my questions. The team kept me informed throughout the entire process and I was never left in the dark. I am so grateful for Troy and his team for all of their help so that I could purchase my grandmother's home.

Tricia M.

Working with Cornerstone to secure lending for a home purchase was extremely easy and enjoyable. Philip was very informative and kept us in the loop constantly on every step that we needed to take all the way to a very smooth and easy closing. Troy followed on every phase with updates as well. I highly recommend their services.

Kenneth G.

Troy and the team did a great job! The process was easy and they were quick to help with any questions or concerns we had. There Attention to details is great and exceeded All of our expectations. We a very happy we used cornerstone and Highly recommended Troy and his team! Thank for a great job

John H.

Pleasant. Troy and Tracy are great!

Wesley W.

It was great cant ask for more i would totally recommend you guys two anyone.

Efrain M.

Troy Williamson and his team was great at handling our mortgage for our newly purchased home. They guided us through the complicated process. Everything was handled in a very timely manner on a tight deadline. Would do business with Troy again.

Allen D.

We are repeat customers of Troy and his team and don't plan to go anywhere else for our home lending needs! Troy and his staff are professional, knowledgeable, courteous, and friendly! They found solutions that met our needs for our home purchase and for our refinance. Both were seamless and flawless! Hire them! You will not be disappointed!

Master_Builder W.

I cannot say enough about Troy Williamson. This was my first home purchase and Troy was absolutely great with answering any questions that I had even when he was on vacation and even on the weekends. I truly appreciate all his time and effort that he gave me he is truly above anything that I expected.

Steve C.

Having had the opportunity to work with Troy and his teast and his team for the 2nd time I find their level of service to be Impeccable and the true definition of full service.. I would not only recommend Troy and his team today but because of their professionalism would have no reservation to recommend them in the future. Paul Sweeney

Paul S.

Always the best! Troy makes this process so easy especially for a prego working momma to be! So appreciate him and his team!

Jessica N.

Troy was incredibly friendly, knowledgeable, and helpful from the first day we walked in his office all the way through our closing. We greatly appreciate all his work getting us any information we needed while making offers and doing it in a very timely manor. We would highly recommend using Troy if you are in the market for a home!

Joe K.

Troy Williamson is the complete professional package. From the first moment we contacted Troy, we knew we were in great hands. As soon as you speak with Troy, you know that his top priority is a positive customer service experience from A to Z. He puts the client first in everything he does. We are first time home buyers who were very new to the entire experience. Troy stayed with us through the whole process, answering our questions and calming our fears along the way. Over a year later, Troy still makes himself available to us whenever we need him. We can't thank you enough Troy!!!

Felicia I.

1. TROY!! 2. The entire Cornerstone Team is AWESOME! 3. Extremely responsive; they cater and answer to ANY and ALL questions immediately. 4. If you are a new homeowner or existing homeowner, moving from out of state or within the state, Troy and team create such a warm/comfortable environment and relieve any tension/worries one may have when requesting a mortgage, etc. 5. EXCELLENT CUSTOMER SERVICE 6. Hands down, Cornerstone Home Lending, INC - Troy Williamson/team is the way to go :)

Sandy W.

Everything was simple and came together perfectly. Troy and the rest of the staff were very helpful and made the entire experience pleasant

Paul H.

Great communication and worked hard all the way down to the wire

Joseph C.

Always timely in reply. Took the time to explain at all levels and very professional and knowledgable team!

Rodney M.

Troy was exceptional to work with throughout our loan process. He was extremely professional, knowledgeable, and made sure we understood every step from start to finish. Anytime we had questions, he was quick to respond and always took the time to explain things clearly. What really stood out was how personable and approachable he is — he made what can be a stressful process feel smooth and manageable. We truly felt like a priority the entire time. I highly recommend Troy to anyone looking for a responsive, professional, and genuinely helpful loan officer. We would absolutely work with him again.

Andrew O.

Troy was amazing every step of the way! We appreciated his expert guidance throughout the entire process.

Alexandra O.

Troy was awesome! He frequently helped me during non-business hours and was swift with everything! Very knowledgeable as well!

Thomas T.
Equal Housing LenderEQUAL HOUSINGLENDER
© 2026 Guaranteed Rate, Inc DBA Certainty Home Lending. All Rights Reserved. Guaranteed Rate, Inc DBA Certainty Home Lending, NMLS 2611. For licensing information, go to: www.nmlsconsumeraccess.org. Headquarters: 3940 N. Ravenswood Ave. Chicago, IL 60613 - ph. (844) 615-2955 This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site. This is not a commitment to lend. Program restrictions apply. Certainty Home Lending’s policy is to treat all applicants and borrowers in a fair and consistent manner and without regard to race, color, religion, national origin, age (provided the applicant or borrower has legal capacity to enter into a binding contract), sex, marital status, disability, familial status, receipt of public assistance, or exercise of rights under the Consumer Credit Protection Act, or any other prohibited basis identified under state law.

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