Coleen TeBockhorst

Coleen has been excellent to work with. I always feel confident when my clients are working with her because I know they’ll be well taken care of. She’s proactive, knowledgeable, and consistently on top of every detail. She makes the lending side of the process smooth and dependable from start to finish.

Because Colleen is cool.

Colleen helped me with every step of completling my mortgage and talked me through every step in the process. I wouldnt have been able to get a house without her and she even been helping me after the closing with any questions ive had!

Colleen is the best!! So helpful!

If you are looking for someone, dependable, knowledgeable, responsive, and truly invested in helping you succeed, I would absolutely recommend Coleen. Over the years she has helped me tremendously through multiple mortgages and always been patient ,honest and prompt. She takes the time to answer any questions and will steer you in the right direction. She can make a very stressful situation pleasant and much easier to navigate through. Thank you so much, Coleen for everything. You’re the best..❤️

Thank you so much for all the help that you have given me and my family.

Outstanding service throughout the entire process. Communication was clear, questions were answered quickly, and everything was handled professionally. Made a complicated process feel easy. Highly recommend. Thank you Colleen!

The best Loan Officer you could ever ask for.  Kind courteous, and get the job done.  I’ll be recommending her forever!

Coleen was an amazing partner to work with to get our dream home! She was always willing to jump on a call to further explain details, quick to respond to any questions and incredibly kind! I would highly recommend working with her! 10/10 would work with her again. Maybe a cabin next time Coleen! 

Excellent Communication through out the entire process!

Feb 1, 2026

During our new home buying process, Coleen was an absolute pleasure to work with and a great communicator. She was very timely when it came to completing tasks and sending out emails keeping us updated along the way. 10/10. Thank you again, Coleen!

Dec 5, 2025

Collen gave her all She was easy to work with.Kept me informed.just s pleasure all around

Nov 29, 2025

Coleen has been a huge resource in our home buying process. She is quick to respond and very knowledgeable! Highly recommend!

Fast and smooth process with no delays.

Coleen made it stress free. Assisted me every step of the way. Great customer advocate!

Colleen was always very pleasant looking out for my best interest

Coleen was very helpful and patient with us through all the questions and issues.

I was able to get answers from Coleen when I needed clarification or advice

Great communication through out entire process! Amazing lender to work with. Have now completed 2 deals together. Will use again in the future. I definitely recommend to other people.

Coleen exceeded my expectations when it came to communicating; I always received information quickly. Coleen went above and beyond getting the clients to closing. I would recommend her expertise if you are in the market to purchase a home.

Coleen was very knowledgeable and helpful. would definitely recommend her.

Very responsive! Always there to answer any questions.

Colleen was responsive to our questions, shared detailed explanations when asked and kept us informed of the stage in our re-fi process on almost a daily basis. We appreciated her timeliness, preparedness and overall professionalism.

Coleen was so helpful along the way. She took the time to answer all of our questions and walk through things entirely with us. She paid great attention to the interest rates and I felt like she was really trying to give us the best deal. Also super friendly!

Working with Coleen was excellent and she kept me up on everything! The underwriter on the other hand was relentless but Coleen was a very big help and I would use her again!

Coleen was always very responsive whenever we had questions or concerns. She also made the process easy to understand.

Coleen made it stress free. Assisted me every step of the way. Great customer advocate!

We worked with Coleen with great pleasure. She made a complex situation easy for us. She even fielded calls with the buyer's and seller's agent on a Saturday night which allowed us to win in a competitive situation to buy the house.

Coleen was very professional and ontop of her game. She goes beyond the call of duty to get deals done for her clients and is a pleasure to work with from a Realtor’s perspective.

The knowledge and attention to detail

Coleen was recommended to me by a friend to help refinance my home. I have since recommended her to others, because she lives up to the hype! She is SO responsive, knowledgeable, helpful, and kind. I would HIGHLY recommend Coleen to absolutely anyone.

Clearly experienced and well versed in the mortgage process. Trustworthy, efficient, and professional. I will be recommending her to my bestie when she moves her.

Clearly experienced and well versed in the mortgage process. Trustworthy, efficient, and professional. I will be recommending her to my bestie when she moves her.

Clearly experienced and well versed in the mortgage process. Trustworthy, efficient, and professional. Already recommended to my best friend when she moves here. This is the second transaction I’ve done w Coleen and if I ever go to buy or sell again, it will for sure be with her.

There were a number of hurdles that get over on the buyer's side and Coleen was on top of all of it with create work arounds where necessary to keep things on track.

Collen is one person that doses not believe in giving up. We have done numerous transactions in the last five years, and I can say she is relentless. Glad to know her.

We are very grateful to have had Coleen work with us on our refinance of our home. Her professionalism and attention to detail are impressive. Not once did we ever feel overwhelmed to complete any of the documents that were needed from us. Everything went smoothly and we couldn’t be more happy and we now have a much lower loan rate. We highly recommend Coleen and Bay Equity Home Loans to all of our friends and anyone that is looking for a home loan or to refinance their home. They are AWESOME!

When we were looking for a mortgage lender, we were looking for a more one-on-one experience with someone who wouldn't be pushy and who would be a patient teacher for us as first-time home buyers. Coleen helped us understand the actions we could take before we applied so that we could improve credit scores and get the best rates and mortgage. She was so patient with our many, many questions :) I would definitely recommend!

Service and prompt response to my calls

I was able to get answers from Coleen when I needed clarification or advice

Without Coleen It would not have been possible for me to own my home. She was always optimistic and professional in keeping me informed. I truly do appreciate her and her work!!

We had a couple of hiccups along the final days before closing but Coleen went above and beyond to see things were corrected in a timely manner so we could proceed

Very informative and helpful and always available whenever there were questions

Great communication through out entire process! Amazing lender to work with. Have now completed 2 deals together. Will use again in the future. I definitely recommend to other people.

I've used Coleen for multiple transactions including my refinance. She takes the stress out of the process by clearly communicating every step of the way. It's obvious that Coleen is very passionate about what she does. I always recommend Coleen to family & friends and will continue to be a repeat client!

Coleen is the best in the business! We have used Coleen for multiple transactions, including our refinance. She takes the stress out of the process by communicating every step of the way. We highly recommend Coleen!

Coleen is very professional and was great at keeping me in the loop during the transaction.

Coleen! She was amazing to work with. Her prompt communication, knowledge of the whole process, and positive personality made our home buying experience truly amazing. Thank you Coleen!

Blake Harveson is an amazing guy to work with, he has all the patience in the whole wide world. His advices were awesome and we are very thankful for him. Coleen you are a wonderful, informative, professional and soft spoken person, we are happy that we choose you guys. We now felt we found a new family at Bay Equity.

I've done four mortgage and refinances with Coleen and her team over the last 20 years and don't ever plan to use any other service. Coleen has the same sense of urgency that I do and looks out for my financial wellbeing, especially when it comes to locking in refi rates!