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I honestly can’t say enough great things about Andrea Burbank and the incredible service she has provided our family over the years. We’ve now worked with Andrea three different times, and every experience has reinforced why we continue to come back to her.
The first time, she worked closely with our realtor to structure a winning offer on our vacation home in a very competitive multiple-offer situation. Later, she helped us refinance our mortgage, saving us a substantial amount of money over the life of the loan.
Most recently, Andrea went above and beyond to help us purchase what we truly believe will be our forever home. We needed a creative financing solution that would allow us to buy our new home before selling our current one, and Andrea made it happen. Her knowledge, persistence, and ability to think outside the box allowed us to move forward with confidence and without risking the loss of a home we absolutely fell in love with.
Beyond her expertise, Andrea is simply wonderful to work with. She is incredibly responsive, keeps you informed every step of the way, and genuinely cares about finding the solution that is best for her clients—not just the easiest one. You always feel like you have someone in your corner who is looking out for your best interests.
If you’re looking for a mortgage professional who is knowledgeable, creative, trustworthy, and truly invested in her clients’ success, I wholeheartedly recommend Andrea. We are so grateful for everything she has done for us and wouldn’t hesitate to work with her again in the future.
Response from Owner
Michele, thank you so much for taking the time to write such a thoughtful review. Your kind words truly mean the world to me.
It has been such a pleasure helping you and Aundre through the years. From your vacation home to your refinance, and now helping you purchase the home you plan to enjoy for many years to come, I'm so grateful for the trust you've placed in me. Every situation has been unique, and it's been an honor to help find the financing solution that best fit your goals each step of the way.
Thank you for your confidence, your friendship, and for allowing me to be part of these exciting milestones. Wishing you both many years of happiness and wonderful memories in your beautiful new home! ❤️
Easy to work with and Andrea was very helpful throughout the process.
TTanner L.
Andrea was incredible. The portal was easy to use, and Andrea was on top of everything!
SScott K.
All of the extra help and quick it answer questions. all in all went WAY above and beyond.
KKeaton D.
Working with Andrea was truly one of the best parts of our home-buying experience. Our transaction was complex, but she handled every aspect with professionalism, urgency, and an incredible level of expertise. She was proactive from start to finish, always one step ahead, and kept everything moving smoothly even with so many parties involved.
Andrea also communicated consistently, solved risks before they became issues, and made us feel supported every step of the way. We genuinely could not have closed on our home without her dedication and hard work.
If you’re looking for a mortgage lender who is knowledgeable, responsive, strategic, and willing to go above and beyond for her clients, I cannot recommend her enough. We are beyond grateful!
Response from Owner
Thank you so much for your kind words. It was truly a pleasure working with you throughout this home-buying journey.
Your transaction had a lot of moving pieces, and I’m grateful for the trust you placed in me to help navigate it. My goal is always to make the process as smooth and stress-free as possible, and I’m so glad you felt supported every step of the way.
I also want to thank you for your responsiveness and teamwork throughout the process. Successful closings are always a collaborative effort, and I’m thrilled we were able to get you into your new home.
Congratulations again on your home purchase! I wish you many happy years ahead, and I’m always here if you need anything in the future.
Andrea is a true professional! We had her recommended by both our realtor and close friends who worked with Andrea in the past. She was so easy to work with, offered competitive rates, while being so much easier to work with than the large institutions. Every question I had was answered by Andrea within minutes of sending. She was on top of all our deadlines, working hand in hand with our realtor through a ~2 week closing. My wife and I had a stellar team helping us through the home buying process (A+ realtor, solid title company, etc.) and Andrea stood out even among them. If we ever decide to refinance, Andrea is going to be my first call.
Response from Owner
Thank you so much for the kind words and for taking the time to share your experience. It was truly a pleasure helping you and your wife with your home purchase.
I’m especially grateful that you came to me through both trusted friends and your realtor—that level of confidence means a lot. With such a short closing timeline, it was important that everyone stayed connected and on schedule, and I’m glad we were able to make the process smooth and stress-free for you.
You had an outstanding team working on your behalf, and I’m honored to have been part of it. Congratulations on your new home and thank you again for your trust. If I can ever help in the future—whether it's a refinance, a new purchase, or simply answering questions—I’m only a phone call away.
Andrea is an absolute standout as a loan officer. She is incredibly communicative throughout the entire transaction, always keeping everyone informed and on track. What I appreciate most is how much she genuinely cares about our mutual clients—you can feel that she’s truly invested in their success and experience.
She consistently closes on time (which is huge in this market), and her work ethic is unmatched. Whether it’s a weekday, weekend, or late at night, Andrea shows up and does what it takes to get the job done. She goes above and beyond, problem-solves proactively, and makes even the most complex deals feel smooth.
If you’re looking for someone who is reliable, hardworking, and deeply client-focused, Andrea is the one you want on your team. Highly recommend!
If you’re looking for someone who is reliable, hardworking, & deeply client-focused, Andrea is the one you want. Highly recommend!
Response from Owner
This really means a lot—especially coming from you. I’m so grateful for our partnership and love working together to take great care of our clients! I appreciate you!
Thank you for taking the time to leave a review! I'm so glad you had a great experience. It was a pleasure helping you through the home financing process, and I truly appreciate the opportunity to earn your trust. Wishing you all the best, and please don't hesitate to reach out if I can help with anything in the future.
It has been 32 years since my husband and I bought a home and it is sooo different now. Andrea was a Godsend. She walked us through every step of the process and was a font of knowledge. We felt very lucky to have her watching out for us and for all of her patience and knowledge. Her feedback was spot on and done in a very timely manner. We will use her again if we ever have to buy a home again. We are very thankful for her support.
Response from Owner
Thank you so much for the kind review! It was a pleasure helping you and your husband through the home-buying process. I know a lot has changed over the years, so I'm glad I could help make everything feel a little less overwhelming.
I truly appreciate your trust and am grateful for the opportunity to have been part of your journey. Wishing you many happy years in your home!
– Andrea
We had great customer service and response time working with Guaranteed Rate.
SSarah L.
Great service...including listening to concerns, best rate, knowledgable about the process.
LLisa O.
Andrea and her team were fantastic. Communication and follow up first rate
MMichael G.
Andrea helped us with our first mortgage and made the process so easy and stress-free! She handled everything and took the time to make sure we understood the process and fully understood all of our options. Andrea was extremely responsive and made time for us no matter what time of day it was and was very knowledgeable and up to date on all things loan or home-buying related! I would highly recommend working with her and Guaranteed Rate if you’re a first time home buyer and not sure of the process!
Response from Owner
Thank you so much for your kind words! It was truly a pleasure helping you with your first home purchase. Buying a home can feel overwhelming, so I'm glad I could make the process easier and help you feel confident in your decisions along the way. Thank you for trusting me to be part of such an exciting milestone. I hope you are enjoying your home and making priceless memories!
Amazing experience from the very first time I reached out to NFM Lending via a referral from my Real Estate Agent. The constant communication, quick responses was something I had never experienced before from a Lender. In all my years of buying homes, this by far was the best/smoothest experience I've ever had. No delays, no wondering what the next steps were, constant communication throughout the entire process. Everything felt like a personal touch from the first text/call all the way through to closing.
CCynthia D.
Ryan Bundy and team especially Candace Gallardo are amazing communicators and made the whole buying process easy to finish. I am very happy with the result.
CCharles W.
Andrea was amazing! She walked us through the entire process, shared tools to help us make the best decision for our situation and was always available and got back to us so quickly. She helped to manage the bridge loan process as well and kept us updated or would remind us if we were missing documents. My husband I will recommend NFM and Andrea!
MMeghan G.
Timeliness, efficient, pleasant people to work with. Thanks
RRichard F.
Andrea was responsive and personable. We talked by phone and via email. She made the process smooth and clear at each step.
SSusan F.
Quick response, kindness and professional
MMinsuk M.
Andrea and her team are fantastic! The communication is top of the line and she is truly the best to work with.
KKatelyn F.
Andrea is very detail oriented, her follow through is top notch and her communication makes the process easier and less stressful.
DDawn C.
Andrea won us in every interaction through her responsiveness, empathy, care, and transparency. We trusted her as much as we do ourselves.
SSidharth C.
Andrea and her team were wonderful!!! They helped me to crunch the numbers and have everything ready for an offer and the underwriter. Once we found the perfect house her timing and response was excellent and it allowed us to secure a winning offer! She was always available to my calls and very knowledgeable of the process!!
JJacob R.
Andrea helped us securing the loan without any hassles. During this process she was very information and prompt in here communications.
SSarat K.
You always calmed us when we were stressed and you explained everything so well. And your knowledge and time was priceless as well as you working all days and all hours of needed. Thank you so much, you’re the best!
JJodi M.
Great communication, very nice and understanding. Always willing to answer my stupid questions . I could tell everyone was working hard fir us.
RRobert M.
Andrea went through everything in detail with so we had no surprises. She took the time to understand our goals and listened to everything we had to say. When we had choices to make she ran through both sides so we were always making informed decisions. We honestly felt that we were working with the best and will be a client of Andrea’s for all of our future mortgage needs. She is amazing!!!
PPeter O.
Andrea kept us posted on the entire process She came to our home to pick up our paperwork packet.
She was very sweet. We both really enjoyed working with her.
KKathleen B.
Working with Andrea was an absolute joy, she was organized, thorough and prompt every step of the way! She worked with me closely to take needed actions to get me the best possible rate for my situation! I will absolutely work with her again and recommend her to all my friends and family!
HHeather H.
Andrea is fantastic! She always made time to talk with us to answer any questions we had. She is very experienced and we always feel like we are in good hands using Andrea.
KKatelyn F.
Andrea was very pleasant, professional and extremely knowledgeable. She was always quite responsive and remained surprisingly patient despite being peppered with questions throughout the entire process. In addition to being provided excellent service on my cash-out refinance, I received a better rate than my previous long-standing credit union. I highly recommend Andrea and Fairway Mortgage.
WWendy O.
No written review
TThomas M.
Andrea exceeded our expectations! To have a great experience, that's the key. She was timely and clear in all communications and provided information in an extremely readable format in order for us to make a good financing decision. Plus, she's welcoming, friendly, and made us feel super-comfortable. Lastly, all our questions were addressed and our closing was completed sooner than we anticipated. Loved working with Andrea! She's a rockstar!
KKatherine A.
Andrea is very knowledgeable and professional. Her communication is timely and clear&concise.
CChristine B.
Andrea was personable and professional. Her knowledge of the entire process really hand holding us to help us make the best decision was paramount!
AAundre H.
Andrea was very helpful, knowledgeable, and thorough. We never had to worry about the loan side of house buying.
MMatthew P.
Andrea was very responsive when I had a question
WWarren H.
Very friendly. Felt like she truly cared about us as customers. All around great person!
MMichael L.
Consistent communication. Paperwork was always done on time.
EElena H.
Andrea was incredibly easy to work with and provided quick assistance any time we had a question. From the early stages where we were asking pre-approval questions and having her put together estimates, to the day we signed our closing documents, Andrea always helped clarify scenarios and kept things moving forward. I've dealt with enough loan officers at other mortgage companies to know that this was a much smoother and less stressful experience, all thanks to Andrea. Highly recommended!
MMike M.
My husband was impressed by the communication and patience.
SSusan M.
Andrea and her team work very hard to be sure everything is done in a timely manner and they do whatever it takes to be sure it gets done! They are professional and kind while doing it. A pleasure to work with!
WWendy J.
Andrea Burbank is professional and easy to work with would recommend her to everyone.
JJameson K.
Andrea was extremely thorough, thoughtful, considerate and kind during our entire home-buying process. I feel incredibly grateful to have had her “by my side” during these last couple months. Andrea is down to earth but also so knowledgeable and professional and she made me feel comfortable and confident during a tough seller’s market. I would recommend her to anyone.
MMarisa C.
This is my 4th load with Andrea. As always, she was amazing and everything went smooth. One of the best in the biz!!
JJoseph D.
Andrea worked with me to get through each step of the process.
BBarrett M.
Andrea explained everything from start to finish with no surprises. The process was very smooth. This was our third time working with Andrea Burbank and will definitely again when the time comes!
JJesarae N.
Andrea is incredibly helpful and knowledgeable in what she does. We were very lucky to have worked with such a responsible and hard-working person!
