Great service. Aaron Butler and Lori Smith are exceptional.

Location & hours
Aaron Butler at Guaranteed Rate Affinity (NMLS #249209)
Today · 9 AM – 5 PM
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewExceptional rating
Based on 223 star reviews
Loved by clients
Based on 223 reviews
Had some hiccups from trying a new process with a heloc but Aaron worked hard for us and everything was completed on time.
No written review

Aaron went above and beyond to get us approved on a 1 year bank statement loan. His quick thinking helped resolve issues that otherwise would have stopped the whole deal.

Aaron and his team were very helpful and communicative during the loan process.
Aaron and his team. Very efficient
Amazing service. I would work with my team again and recommend them to friends.
Aaron is awesome. He answers his phone even on weekends and evenings. Will use him again!!
Very personable and helpful with making sure we have everything we need to close.
Everything about the process was easy! From the app to upload and sign documents, to calling and discussing paperwork together. They even sent a wonderful welcome home gift!
When a problem arose, every effort was made to make thing work
Academy made my first time home buying experience a breeze with all the information, advice, and impeccable customer service. It was quite the process with the market being so competitive, and they were with me every step of the way with quick responses for offer letters and next steps. Couldn’t recommend a better business to work with!
Helpful and fast
Ability to answer all my questions first and foremost. Secondly timeliness when it came to communication and getting paperwork ready and back to me. Thirdly the rates and closing times were phenomenal.
The online application and the direct service given by Steven made refinancing very painless. Everything went very smoothly in a timely manner. This is my second time refinancing with Aaron Butler and his team and I would recommend any of my friends or family to them if they are ever in need of a refinance.
Aaron and Steve were the best to work with. I can’t think of any way they could have improved their service. I have worked with others lenders in the past but Aaron and Steve are on another level. They made sure everything was clear and understood. They went out of their way to help write pre approval letters and they even contacted selling agents to help give them a sense of security with me as a buyer. I’ve recommended academy mortgage to family and friends and will continue to do so. Side note: after closing they gifted me a custom blanket and have reached out to make sure the move went well. Great customer service
The process was smooth and efficient, he helped us every step of the way. The rates and closing fees were excellent. We had a short turnaround and needed to get through the mortgage process quickly. Some other lenders told us they couldn't do it in time, but it was no problem for Aaron. We spoke with Aaron about our situation, submitted the paperwork, and everything went through like clockwork. I was stunned at how easy and painless the process was from our end. We didn't have any stress, there was never any doubt that things wouldn't go through in time. We definitely give Aaron 5 stars and highly recommend working with him.
Aaron (and Steve) have helped me through two home purchases. Always quick to respond, professional, and extremely helpful. I have and will continue to recommend them to my friends & family, but truth be told I really just do it for the free Thanksgiving pies! ;-) Thanks for helping make an incredibly stressful life decision a little easier and less complicated. -Joseph
This being my first home, I felt confident with the decisions I was making with aaron and tony to help guide. Everything was explained well and thoroughly. They were very patient with me and really made sure that I was comfortable with my loan.
Aaron and Steve were fantastic to work with. Always checking in with me throughout the property shopping process, and very quick to respond at any point. They are both super friendly and helpful, and kept the process moving smoothly the whole time.
I really appreciate all the help, support and amazing service received. I was treated like family which made the experience so much more than just business. Customer for life for sure. Thanks again.
Working with Steve and Aaron was a wonderful experience. They took great care of my clients!
Communication
Aaron and Steve were both very friendly, competent and available whenever I called or emailed. A class act and organization.
Aarons team and himself were very helpful through the process of my refinance. They would always answer any questions I had and they always got back to me in a timely manner.
Consistent communication and explanation of terms and procedures. Quick turnaround times.
Lots of communication
Thank you!
Quick close, very responsive, smooth process overall!
Aaron and Steve are amazing! Will continue to do business with them for all my mortgage needs.
Aaron and Steve are amazing to work with. They listen to my needs and found a solution that fit what I was looking for. Aaron went out of his way to make sure he got me into payments that I was comfortable with. They also had a short window of time to work with and made sure we were ready to close on time.
Transactions went really smooth
Always nice and open to talking
Aaron was helpful in walking us through the whole process from start to finish.
Seamless experience this time. Aaron and team were on top of everything and made this a very simple transaction. Thank you
Everything went well, and we were in good hands.
Thank you!
Aaron is always a pleasure to work with!
Aaron was very responsive and helped us at any point when we would reach out to him. He knows what he’s doing and provided us the best package for the loan and closing.
Software program made it easy to follow the process
Great people Informative Fun closing
Aaron was terrific! He was responsive, professional, knowledgeable, and treated me like a friend. I'm very appreciative of his help and expertise. Thank you!
Aaron and his team were very professional, very straightforward and knowledgeable
Overall great experience. Everything that was promised was delivered without any delays. Great communication by the entire team during the process.
Very friendly
Aaron and Steve were great! Very responsive and helpful anything we called or my client had questions! Both my client and I were very happy with our experience and would use again!
Aaron reached out often, and was available to take calls and answer our questions quickly.
Really knowledgeable guys that made buying our first house a smooth experience
Smooth and easy process!
Aaron and Steve were on top of every aspect of the loan process. They kept me well informed at every step. It was, quite frankly, the easiest home purchase I ever made.
