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Based on 34 star reviews
Based on 42 reviews
Ratings include all 42 reviews. Reviews collected directly from clients are shown only with their permission.
Cheryl was amazing! She worked so hard and was so fabulous to work with. Her communication with all parties involved were amazing and the process was very simple and user friendly. 10/10 would recommend Cheryl! She is a rockstar!
Response from Owner
Hi, Leanne. Your feedback is highly appreciated. Thank you for the review!
Great service
Cheryl was absolutely amazing- I truly do not have the words to say how great she is
I was pleased with the professionalism of the Rate employees.
Working with Cheryl Jones Pigg was a delightful experience! She was helpful, knowledgeable, and answered my numerous questions. Cheryl made the financial experience less scary for me and guided me from the beginning to the end. I appreciate Cheryl’s professionalism, and every RATE employee that was involved in helping me with my financial journey.
It was an absolute pleasure to work with Cheryl Jones and her crew! They made everything easy and seamless.
Friendly service, very professional.
No written review
Wonderful to work with.
Cheryl is awesome, highly responsive, and really gets the job done. My second experience working with her did not disappoint.
Very professional, but great personal rapport. Cheryl takes care of business. She’s done a great job for me on two houses.
Cheryl Pigg is awesome to work with. This is our 2nd time financing with her and we would definitely work with her again!! She always tries to find the best deal.
Cheryl was gate to work with
I had a wonderful experience working with Cheryl and the entire team, everyone was great with communication and explaining things for me, would recommend!!
Cheryl Pigg did an AMAZING job as my lender! She explained everything thoroughly and always kept me informed. I would definitely recommend Cheryl at Rate for your house buying needs!!
Response from Owner
Hi, Lisa. Thank you for your rating! We're happy to hear that your experience with us has been good.
Excellent agent
Cheryl and her team were absolutely amazing! She answered every question immediately and reached out often even if it was just to see if I needed anything! She made purchasing my first home less scary and I could not thank her enough!
Very efficient and professional staff
Cheryl Pigg and her team are a wonderful group to work with. They made the process easy to understand and worked quickly to get our loans processed.
Cheryl and her team were very helpful and responsive. They listened to what we were saying and worked hard to help us.
Cheryl and her team were wonderful to work with. They were very responsive to questions and took the time to listen and understand us.
Cheryl Pigg and her team are wonderful. As first time homebuyers, we didn’t know much about the process, and Cheryl and her team worked diligently through the process and made it easy for us.
Response from Owner
Thank you for a five star review. It was a pleasure working with you both!! enjoy your new home!!
From start to finish, we had a great experience with the application and completion of our loan. Our loan officer, Cheryl, was very understanding and helped make the whole process seem like a walk in the park. She kept us informed throughout the entire process.
Response from Owner
Thank you so much for the kind words! It was truly a pleasure working with you. I'm so glad I could make the process feel smooth and stress-free — that's always my goal. Keeping you informed every step of the way is important to me, and I appreciate you trusting me with such an important milestone. Wishing you many years of happiness, and wonderful memories in your new home!
Cheryl is the absolute BEST!! From the very visit contact to the very end, Cheryl was extremely easy to work with. She heard our needs and followed through. We were able to buy our first home in just a few weeks!! Thank you Cheryl!!
Response from Owner
Thank you so much for your kind words! It was truly a pleasure helping you both purchase your first home. I’m so glad we were able to find the right fit quickly and make the process smooth from start to finish. Your trust means the world to me, and I’m honored to have been a part of such an exciting chapter in your lives. Wishing you many happy memories in your beautiful new home!
I am so happy to work with Cheryl on my mortgage journey she really gets the job done!!
Response from Owner
Thank you so much for the great review! It was a pleasure working with you on your homebuying journey. I'm so glad I could help get the job done and make the process a positive one. Wishing you all the best as you settle into your new home — and if you ever need anything in the future, I’m just a call away!
Cheryl was the best! She really took the time with me being a first time homebuyer. Even the title company I worked with raved about her excellence!
Response from Owner
It means the world to know you felt supported throughout your first homebuying experience. I’m so glad I could be a part of such a big milestone in your life. And a big thanks to the title company too — teamwork makes all the difference! Wishing you many happy memories in your new home, and I'm always here if you need anything down the road.
No written review
Cheryl Pigg and the rest of the staff with the company were the best I’ve ever dealt with in my life. Nothing but professional and kind and thorough five stars.
That made everything easy and were great to work with!
Cheryl and her team of people went above and beyond for me and I will be forever grateful..
Seamless process all the way through.
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Cheryl is very knowledgeable and will go that extra mile to help you. She is amazing.
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