Sanette Isa-Bruton

The whole Rate team was amazing. Sanette Bruton, Riley Beernink, Angela Isaacson, Jaclyn Crane, Julie Merenda; each one of them were extremely helpful, kind, and very informative through out the entire process

Service

Superior support

Feb 11, 2026

The refinance process was virtually painless. The procedure and personnel were efficient and professional. There was constant communication every step of the way. I would be pleased to recommend them to anyone.

Dec 12, 2025

Sanette was very helpful throughout this whole process in buying my first home. The Rate team was quick at communicating and helping make this process as smooth, and quick, as possible.

Nov 5, 2025

Sanette thank you once again for the Amazing experience you have gone above and beyond for my wife and I. We love your knowledge, professionalism, And the way you execute

Great service

Sanette was a fantastic lender to work with and because of her I would recommend Guaranteed Rate

Jul 23, 2025

Exceptional Service from Start to Finish! Working with Sanette and her mortgage team was an absolute pleasure. From day one, Sanette was professional, responsive, and incredibly knowledgeable. She took the time to explain every step of the process and made sure we felt confident and informed throughout our home-buying journey. What really stood out was her dedication—Sanette went above and beyond to secure the best possible terms for us, and her team kept everything on track for a smooth and timely closing. Communication was always clear, prompt, and friendly. We couldn’t have asked for a better experience. If you’re looking for a mortgage lender you can trust, I highly recommend Sanette and her team. They truly care about their clients and it shows in every interaction!

Extremely helpful and answered all questions I had.

Love the process. Guaranteed Great made it so easy to upload documents that were needed.

I was treated with the utmost respect and kindness and they were always there for me to answer all my questions with clarity and completion.

Jun 17, 2025

I had an excellent experience working with Sanette Isa-Bruton and her Team at RATE. She was professional, courteous, kind, and friendly who made sure I understood the confusing process before I left her office. I felt confident and satisfied every time I spoke with Sanette regarding all the numbers, rules, and regulations. She was always there for me whenever I had a question or concern and replied to me right away ready to answer all my concerns in a timely manner. Sanette and her Team are AMAZING!!! I highly recommend them with flying colors! I rate them with 10 out of 5 stars! They go Above and Beyond their customer service skills. I will continue to work with them for all my future needs! THANK YOU SO MUCH! Written by Manal Kanaan June 17, 2025

Amazing customer service

Very professional during the process. Both Sanette and Tom responded in a timely manner.

They were very helpful through the entire process

Completely satisfied with the entire processing with the exceptional performance of your personnel

Feb 18, 2025

She was extremely thorough and helpful! She was extremely knowledgeable and helped me every step of the way!

Everything was handled very well. Good communication and a great team

Because Tony was on top of everything

Professionalism and great communication, Sanette and her team are second to none

Sanette isa-bruton

Guaranteed Rate‘s representatives provided explained things in an accessible manner. They provided clear and concise instructions about what form had to be filled out and when, and had a swift turnaround in terms of getting things in order. They outlined the various loan scenarios in an easy to understand spreadsheet format. Not to mention, the reps I spoke with were polite and didn’t convey panic even when under pressure.