
Response from Owner
Hi, Rob. We appreciate the kind words and are glad we could provide you with a positive experience!

Based on 68 star reviews
Based on 72 reviews
Ratings include all 72 reviews. Reviews collected directly from clients are shown only with their permission.

Response from Owner
Hi, Rob. We appreciate the kind words and are glad we could provide you with a positive experience!

Laurel was absolutely amazing throughout our entire home-buying journey. Her knowledge and experience gave us confidence every step of the way, and she was always willing to answer any questions we had with patience and professionalism. Laurel and her team made what could have been a stressful process feel smooth and seamless. We are truly grateful for all of their hard work, dedication, and support. Thank you, Laurel, for making this experience such a positive one!
Response from Owner
Hi, Ireion. Your feedback is highly appreciated. Thank you for the review!
not bad to navigate process
Rate was absolutely amazing!! Calmed our fears and helped us with the home of our dreams!
They were there with all the answers I needed when I had a question with no hesitation..
Laurel was amazing. she answered all our questions at a timely manner. she was so kind and sweet and took her time to go by each different type of mortgage plans. As first time buyers we definitely would use rate and laurel again.
Laurel was so helpful and made this process easy

Response from Owner
Hi, Craghan. Thank you so much for leaving us a stellar review!

Laurel and her team worked constantly keeping us informed and helping out with loan... Never left us to do alone or kept us in the dark, absolutely the best at what they do.
Response from Owner
Thank you so much for your kind words, Jimmy. We really appreciate you taking the time out to share your experience with us.

Wonderful to work with and very nice and patient cause I had never done this before but it was a great experience with them helping me the while way until we finally closed so Thanks again for all the hard work and being so friendly.
Response from Owner
Hi, Jimmy. Thank you for your rating! We're happy to hear that your experience with us has been good.

laurel was a great help with our financial support, always answered the phone a d went out of her to help with all our questions, was a pleasure to work with her
Response from Owner
Hi, Mark. We are thrilled to learn that you had a positive experience with us!
I left a review on google, but I had to come over here just to say how good Laurel was and how much of a help she was, the guidance before we were even ready, getting us where we needed to be before we could even start credit wise, and all her advice throughout the experience was immensely helpful, I would recommend 100% to anyone seeking a mortgage, you will be glad you used her

Laurel was so great, really worked with us for over a year until we were ready and assisted us through the ups and downs of buying a house, including getting our credit to the best possible number for us, would definitely recommend her to anyone, we are definitely glad she worked with us
Response from Owner
Thank you so much for your kind words, Cynthia. We really appreciate you taking the time out to share your experience with us.

I want to say working with Laurel at Garante Rate was so easy. she made the process so smooth. she answered all our calls and text at a timely matter. She was always available to us, and she took the time to go in detail on each different type of mortgage loan there is. i will definitely be recommending her to everyone.
Response from Owner
Hi, Alex. Thank you for your rating! We're happy to hear that your experience with us has been good.

Laurel did a fantastic job helping us finance our home. She was prompt and clearly communicated throughout the whole process. There's so many details and jargon that go along with getting a mortgage and Laurel made sure that we understood everything we needed to know. It was clear she is very knowledgeable and understood all the options available. She was so on top of everything, even our real estate agent was impressed! This is the second time we've used her and would definitely recommend her.
Response from Owner
Thank you, Tiffany, for your positive review! We appreciate you taking the time to share your experience.

Laurel did an amazing job getting me approved with the best interest rates. She worked hard to get me clear to close earlier than expected.
Response from Owner
Hi, Peyton. Thank you for your rating! We're happy to hear that your experience with us has been good.
They made the process very seamless. Great communication and timely.

Easy to work with.
Response from Owner
Hi, Cabe. Thank you for your rating! We're happy to hear that your experience with us has been good.
Everything went smooth from start to finish
Above and beyond my expectations

Working with Laurel West at Rate Mortgage has been an absolute pleasure. As a real estate broker, having a lender I can fully trust makes all the difference—and Laurel consistently exceeds expectations. She is incredibly knowledgeable, responsive, and proactive throughout every transaction. Communication is clear and timely, issues are addressed before they escalate, and she truly advocates for both the client and the deal. Laurel’s professionalism and positive attitude make even challenging files feel manageable. I value our working relationship greatly and confidently recommend Laurel to any agent or client looking for a lender who is reliable, efficient, and genuinely invested in successful outcomes.
Response from Owner
Thank you, Ddcortez, for your positive review! We appreciate you taking the time to share your experience.

Laurel is fantastic. She’s very smart and she communicates very well. Very happy that she overall my Loan… Always looking for the best possible rate for my family. Highly recommend.
Response from Owner
Hi, Johnny. Thank you for your rating! We're happy to hear that your experience with us has been good.

Laurel and her team at Rate were awesome to work with from start to finish. They helped with absolutely anything I needed. Always responded fast and was there for me along the entire process. Would recommend them to anyone.
Response from Owner
Hi, Timothy. We appreciate the kind words and are glad we could provide you with a positive experience!

Laurel was outstanding. She accomplished everything within a week, after I had spent four weeks with another company that still hadn’t completed what Laurel handled in just two days. The entire experience was seamless, efficient, and highly automated. I would absolutely recommend Laurel to anyone looking to buy a home.
Response from Owner
Hi, Clinton. Your feedback is highly appreciated. Thank you for the review!

I can’t say enough great things about my lender laurel west! From day one, she went above and beyond to help me through every step of the process. She was patient, transparent, and incredibly knowledgeable. Anytime I had a question — no matter how small — she responded immediately and made sure I understood everything clearly. I was in a tough spot and she still found a way to make it work. Thanks to her hard work, dedication, and magic I was able to close on my home when it seemed impossible. Truly outstanding service. Highly recommend laurel west at rate to anyone looking for a lender who genuinely cares.
Response from Owner
Hi, Brad. Thank you so much for leaving us a stellar review!

Great experience working with Laurel West. She was very responsive to calls and texts. She kept me updated on every step of the process, made sure I signed everything on time, and secured a great rate.
Response from Owner
Thank you so much for your kind words, Shelby. We really appreciate you taking the time out to share your experience with us.

Working with Laurel was an absolute pleasure! She was so thorough and so knowledgeable! She’s been a great help every step of the way! Highly recommend!
Response from Owner
Hi, Kathern. Thank you for your rating! We're happy to hear that your experience with us has been good.
They did a great job helping us out
They made the process smooth and convenient. Their knowledge in the process was superb.
Our team made the process so easy! We were pretty clueless when it came to this entire process and Laurel and her team helped us every step of the way. We were never confused and were always kept in the loop. They were also friendly and nice.
Smooth process and very helpful! Laurel was amazing!
Rate did all the work. I did very little.

Laurel West was a key part of our home buying experience. Laurel is a wealth of knowledge and was always available to answer questions. Highly recommend!
Response from Owner
Thank you, Adrian, for your positive review! We appreciate you taking the time to share your experience.

Laurel West made my entire experience purchasing a home so easy and actually enjoyable! She communicated well, was kind and friendly, and handled things efficiently and thoroughly. I can’t recommend her enough!
Response from Owner
Hi, Leah. Thank you for your rating! We're happy to hear that your experience with us has been good.

Response from Owner
Hi, Maureen. We appreciate the kind words and are glad we could provide you with a positive experience!

All Glory Belongs to Almighty Allah that made me choose Mrs Laurel West as my Lone Officer and I want to use this opportunity to sincerely appreciate the outstanding service provided by Mrs Laurel West my Lone Officer and the entire team. Their professionalism, dedication, and swift response have been truly impressive. Mrs Laurel West demonstrated excellent judgment and calmness under pressure, ensuring that every situation was handled with the utmost care and efficiency. Thank you so much, Mrs Laurel and team, for your hard work, reliability, and unwavering dedication. Your efforts do not go unnoticed, and it’s reassuring to know that such capable professionals are on duty.
Response from Owner
Hi, Aishat. Your feedback is highly appreciated. Thank you for the review!

Ms. Laurel West at Rate assisted us from the very first contact through email. She responded immediately and even took the time after hours to reply via email. I would recommend Rate and Ms. Laurel West for your lending needs. The absolute best customer service and easy access to documents that need to be reviewed and signed. Ms. Laurel and her team provide ease and support with any concerns or questions you may have. Ms. Laurel is very knowledgeable with the process and technical information.
Response from Owner
Hi, Crystal. Thank you so much for leaving us a stellar review!

Laurel and her team were phenomenal! She walked us through every step of the process and worked diligently to get us the best rate available. Without her guidance and support we’d have been lost!
Response from Owner
Hi, Justin. We are thrilled to learn that you had a positive experience with us!
Laurel and her team were phenomenal! She walked us through every step of the process and worked diligently to get us the best rate available. Without her guidance and support we’d have been lost!
Because my loan officer Mrs Laurel and her team were exceptional and they showed that they accurately care about their lives cliens.

This was a very interesting journey. But thanks be to God He bless me with a wonderful Lender Mrs Laurel and her team. And she and her team went to bat for me and my family. When we got frustrated in and during the process, she was there as a major encouragement force. We were bless to close on time. It's just been a grand miracle. I would definitely recommend her for your lender in the buying process. Two thumbs up for Mrs Laurel and her team.
Response from Owner
Thank you so much for your kind words, Beverly. We really appreciate you taking the time out to share your experience with us.

Response from Owner
Hi, Karen. Thank you for your rating! We're happy to hear that your experience with us has been good.

Response from Owner
Thank you, Stephen, for your positive review! We appreciate you taking the time to share your experience.
Because it's been a month since my closing and everything has been good so far.
laurel was the best mortage lender!
Very communicative and helpful!
Laurel West and her team were outstanding!!!!

I contacted Laurel West from Guaranteed Rate about a first time homeowners loan, and she was the best thing for us. She was super communicative, helpful with her expertise, quick, and most importantly, listened to my husband and I about our special circumstances. If it wasn't for her, we probably would still be looking for a way to purchase our home. Thank you again Laurel! She's the best person to help you.
Response from Owner
Hi, Kylah. Thank you for your rating! We're happy to hear that your experience with us has been good.

Fantastic and always helpful, very happy with everything!
Response from Owner
Thank you, Ethan, for your positive review! We appreciate you taking the time to share your experience.

Laurel West is a great competitor!
Response from Owner
Hi, Jamie. Thank you for your rating! We're happy to hear that your experience with us has been good.