Ratings include all 250 reviews. Reviews collected directly from clients are shown only with their permission.
Working with Brittany Clark and her team at Guaranteed Rate was an absolute game-changer! From day one, it was clear we were in the hands of a truly dedicated group of professionals. Brittany even took time out of her personal weekend with family to make sure our home purchase got underway without a single delay.
Throughout the entire process, everything ran seamlessly. Whenever a question or glitch arose, Brittany and her team were right there to guide us through with expert answers and reassurance. On top of that, the Rate app made tracking, organizing, and signing all our documents remarkably simple and convenient.
If you want a mortgage team that is responsive, seamless, and genuinely cares, look no further. Brittany and her team are hands-down the best!
Brittany and her team are highly recommended! They worked diligently to ensure that everything was just the way we needed it for Mom. Their genuine care and attention to detail are evident in their work.
Rate’s loan process and Brittany Clark and her team specifically are outstanding! They were attentive, patient, and more responsive than what should be reasonably expected. If I purchase another home, I WILL use them again. If friends ask for recommendations, I WILL recommend Brittany and the team at Rate.
Recently closed on my house, Brittany Clark and her whole team were great. The process was simple and fast, very responsive and answered all my questions.
They were easy to work with and made sure I understood the process. That worked quickly and efficiently for my loan approval.
TTaylor J.
Great service
PPeter C.
The team I worked with a Guaranteed Rate cared.
JJoshua S.
They are the best
BBreylin R.
Easy to work with
JJose P.
Last company FCM-waco division did a lot of illegal things causing me to find another company.
LLtanyya T.
Brittany Clark and her team maid being first time home buyers go very smoothly for myself and my Husband. Brittany was there to help with any questions I had and even to help with the first time nervousness and every panic reassuring me I did it correctly. I couldn’t have asked for a better team to work with. Thanks again for helping us!
From: Brittni Felts.
Brittany and her team were super helpful through our process, it was smooth with little to no stress, they were on top of all things constantly working in the background to ensure all the things we needed were ready with no delays, they were amazing. Thank you all.
HHarold
Working with Brittany and her team was great. She helped us get closed on our house when other lenders wouldn’t bc of certain retirement documents we couldn’t get. She made it happen and helped us keep our new home. She is for sure our go to for mortgage needs and I’ll recommend her to all our friends.
Brittany and her team are some of the most amazing people I've ever had the pleasure of working with. The home buying process is stressful, yet this team did everything for my family and I. I can not thank you enough. Words can not express my gratitude.
I would like to express my sincere appreciation to Brittany Clark and the entire Guaranteed Rate team for the outstanding service provided throughout my home closing process. From the very beginning, Brittany demonstrated professionalism, honesty, and transparency that immediately set the tone for a positive experience. She disclosed my interest rate up front, locked it immediately, and honored every detail exactly as promised. There were no surprises, no shifting explanations, and no attempts to change the agreement after the fact.
This was especially meaningful given that my previous lender, First Community Mortgage, failed to lock my 5.3% rate and did not disclose this for more than 30 days. That oversight increased my interest rate by 0.4 percentage points, which in turn raised my monthly payment by a significant amount. In complete contrast, Brittany and her team handled my loan with precision, integrity, and respect from start to finish. They moved quickly, communicated clearly, and ensured that every detail was handled the first time correctly.
The entire Guaranteed Rate process took only 12 days, which is remarkable. Every step was communicated clearly, and I always knew what was happening and why. Brittany and her team stayed in touch consistently, answered questions promptly, and ensured I never felt rushed or uninformed.
I also want to highlight the exceptional support from the Concierge Team, who made setting up my utilities simple and stress free. Their guidance added an extra layer of convenience that truly made a difference during a busy transition.
I am deeply grateful for the professionalism, courtesy, and efficiency shown by Brittany Clark and the Guaranteed Rate team. Their dedication turned what could have been a difficult process into a smooth, organized, and genuinely positive experience. Thank you all for a job exceptionally well done. I would highly recommend Brittany Clark’s team to family and friends.
Sincerely
Ltanyya Tyson
Homeowner
Great support and very informative, got the job done flawlessly.
JJordy H.
Help during the while process was excellent
MMaria P.
Brittany was awesome and very easy to work with!
AAshley L.
The process went smoothly without any hindrance
DDaniel M.
You could give me 5.1 interested rates. But 5.4 is still good. Thanks
CCarlos R.
Very easy and courteous people to work with that explained and answered all my questions
RRuben O.
The team is amazing! And I’ve already sent information for a few people on the fence about buying!
AAngelo C.
Brittany Clark is freaking amazing!!!
BBruna T.
Because it was easy fast and the personal attention was amazing and very professional
RRodney H.
Angela was so easy to work with. Professional, clear and timely communication and great at educating. She made the process seamless.
BBrad G.
Very customer friendly.
AAustin R.
gave Guaranteed Rate a rating of 10 because it offers fast mortgage approvals, competitive interest rates, and an easy online application process. Many customers appreciate their responsive customer service and the ability to track the loan progress digitally, which makes the home-buying process smoother. These factors contribute to the company receiving high ratings from many borrowers.
Because they went above and beyond to get us approved for our dream home and was with us every step of the way and was always there for us if we needed anything
JJames S.
Having people to easily communicate with for such a large process is so important.
